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Company |
Service-now.com |
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http://www.service-now.com
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Founded: |
06/30/2004 |
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City: |
Solana Beach, California |
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Country: |
United States |
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CEO: |
Fred Luddy |
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Founders: |
Fred Luddy |
Category: |
Web Apps/Tools/Widgets |
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Funding: |
VC |
Tags: |
itsm, saas, itil, service desk, on demand, modern |
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Employees: |
Over 100 |
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What does Service-now.com do?
Develops a modern SaaS application for enterprise IT service management.
How are they different?
Service-now.com is modern and simply powerful. Enterprise ITSM competitors sell decades-old software that is difficult to use and expensive to own.
Why could Service-now.com be BIG?
We are already pretty big. After less than five years in business we are currently at about $53 million in annual recurring revenue. Every one of our competitors has attempted to emulate our business model and technology without success.
How they plan to make money:
Service-now.com is profitable and has been cash flow positive for more than three years. We are frugal and pragmatic in our approach to business. We are honest with our fanatical customer base and they reward us with their loyalty. We take ownership of the care and feeding of the application and our customers appreciate being able to focus on their core competencies. At the end of the day, we make money because our customers are successful and they get value from our application.
Our thoughts:
No thoughts at the moment. Very interesting!